> For the complete documentation index, see [llms.txt](https://docs.solarvis.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.solarvis.co/solarvis-modules/ai-sales-assistant/greeting.md).

# Greeting

## Purpose of This Page <a href="#purpose-of-this-page" id="purpose-of-this-page"></a>

The Greeting page defines the first experience visitors have when they open the AI Sales Assistant.

Here you can configure how the assistant greets visitors, explains its purpose, and suggests predefined conversation starters. These settings help ensure that every visitor receives a clear, localized introduction before the conversation begins.

## What You Can Do Here <a href="#what-you-can-do-here" id="what-you-can-do-here"></a>

Using the Greeting page, you can achieve the points:

* Select an active language and configure its greeting content.
* Customize the welcome message shown when the chat opens.
* Automatically generate translations for all active languages.
* Create, edit, remove, and translate predefined quick replies.
* Configure the delay duration before quick replies are displayed.

## How It Works <a href="#how-it-works" id="how-it-works"></a>

When you open the Greeting page, first select one of the available languages from the **Language** dropdown. Only the languages enabled in **General Settings** are available for configuration.

The selected language determines which localized greeting content you are editing.

### Welcome Message <a href="#welcome-message" id="welcome-message"></a>

The welcome message is the first text visitors see when they open the AI Sales Assistant.

This message is used to greet visitors and encourage them to start a conversation.

After configuring the welcome message in one language, you can use **Generate Translations** to automatically create localized versions for the other active languages. Generated content can be reviewed and edited before it is used.

### Assistant Introduction Popup <a href="#assistant-introduction-popup" id="assistant-introduction-popup"></a>

The assistant introduction popup appears at a certain time to introduce itself after visitors come to the website.

This field is used to briefly explain what the AI Sales Assistant can help visitors with, such as answering questions, providing product information, or generating a solar feasibility report.

{% hint style="info" %}
Keeping this message clear and concise helps visitors understand what they can ask from the assistant.
{% endhint %}

Like the welcome message, assistant introductions can also be translated automatically using **Generate Translations**, allowing you to quickly populate all active languages and make manual adjustments where necessary.

### Quick Replies <a href="#quick-replies" id="quick-replies"></a>

Quick replies provide visitors with predefined conversation starters that appear inside the chat.

These options allow visitors to begin interacting with the assistant with a single click instead of typing their first message.

You can:

* Add up to 3 quick reply buttons.
* Edit or remove individual replies.
* Generate translations for all quick replies across every active language using **Generate Translations**.

They help guide visitors toward the most common questions and reduce the effort required to start a conversation.

### Delayed Quick Replies <a href="#delayed-quick-replies" id="delayed-quick-replies"></a>

Enable **Delay Quick Replies** if you want these suggestions to appear after a configurable waiting period instead. The delay duration controls how long the assistant waits before displaying the predefined reply options.

***

## Related Pages <a href="#related-pages" id="related-pages"></a>

* [AI Sales Assistant](/solarvis-modules/ai-sales-assistant.md)
* [General Settings](/solarvis-modules/ai-sales-assistant/general-settings.md)
* [Cost Configuration](/solarvis-modules/ai-sales-assistant/cost-configuration.md)
* [Regulations](/solarvis-modules/ai-sales-assistant/regulations.md)
* [Cost Configuration Test](/solarvis-modules/ai-sales-assistant/cost-configuration-test.md)
* [Training](/solarvis-modules/ai-sales-assistant/training.md)
* [Theme](/solarvis-modules/ai-sales-assistant/theme.md)
* [AI Sales Assistant End-User Journey](/solarvis-modules/ai-sales-assistant/ai-sales-assistant-end-user-journey.md)

[Feel free to contact us](https://www.solarvis.co/en/company/contact) if you need further assistance.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.solarvis.co/solarvis-modules/ai-sales-assistant/greeting.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.